Table of Contents
- 1. Information We Collect
- 2. How We Use Information
- 3. How We Share Information
- 4. Marketplace Visibility & Roles
- 5. Cookies & Analytics
- 6. Data Security
- 7. Data Retention
- 8. Your Rights & Choices
- 9. International Transfers
- 10. Children
- 11. Changes
- 12. Contact
1. Information We Collect
We may collect the following categories of information:
| Category | Examples | Why we need it |
|---|---|---|
| Account & Profile | Name, email, phone, organization, role (farmer/trader/roastery/evaluator/admin) | To create accounts, manage access, and enable role-based features |
| Transaction Data | Listings, offers, deals, contracts, shipment references, invoice records | To support marketplace and transaction workflows and maintain audit trails |
| Quality & Evaluation | Evaluation reports, scoring, tasting notes, attachments, certificates | To provide quality verification and reporting tools |
| Communications | Messages, support requests, feedback, moderation reports | To facilitate coordination and improve the platform |
| Device & Usage | IP address, browser type, pages viewed, timestamps, error logs | To keep the platform secure and improve performance |
2. How We Use Information
We use information to:
- Provide and operate the platform (accounts, access control, listings, workflows)
- Enable transactions (offers, negotiations, contracts, shipments, invoices)
- Support quality verification (evaluations, reports, traceability tools)
- Prevent fraud and enforce policies (security, moderation, audits)
- Respond to support requests and communicate important updates
- Improve product experience and reliability (analytics, testing, error tracking)
3. How We Share Information
We share information in limited cases:
- With other users when required for marketplace and deal workflows (e.g., listing details, verification status, messaging)
- With service providers who help us host, run, or secure the platform (subject to confidentiality)
- For legal reasons if required by law, court order, or to protect rights and safety
- With your consent when you explicitly choose to share information
4. Marketplace Visibility & Roles
Equity Coffee uses role-based access controls. Some data is visible only to specific roles or parties. For example, a private inventory item may be visible only within your organization or to invited partners.
- Public listings: visible to marketplace viewers as configured by the owner and moderated by admin.
- Private listings: limited to your organization or selected partners.
- Transaction records: visible to parties involved and administrators where needed for compliance and audit trails.
5. Cookies & Analytics
We may use cookies or similar technologies to keep you signed in, remember preferences, and improve the platform. Where required, you can control cookies in your browser settings.
- Essential cookies: login sessions, security protections
- Preference cookies: role context, UI settings
- Analytics (optional): aggregated usage to improve performance (can be disabled if you implement opt-out)
6. Data Security
We implement technical and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or alteration. No system is 100% secure, but we continuously improve controls.
- Access controls and role permissions
- Encryption in transit (HTTPS)
- Audit logs for sensitive actions (where applicable)
- Backups and monitoring
7. Data Retention
We keep information as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Transaction records (contracts/invoices) may be retained longer for audit and compliance.
8. Your Rights & Choices
Depending on your jurisdiction, you may have rights to:
- Access, correct, or update your personal data
- Request deletion of certain data (subject to legal retention requirements)
- Object to or restrict certain processing
- Export your data (where applicable)
- Withdraw consent (where processing is based on consent)
You can request privacy support by contacting us at info@equitycoffee.coffee.
9. International Transfers
Equity Coffee may store or process data in multiple countries depending on hosting and service providers. We take steps designed to ensure appropriate protections for cross-border transfers where required.
10. Children
The Platform is not intended for children. If you believe a minor has provided personal data, please contact us and we will take appropriate action.
11. Changes
We may update this Privacy Policy from time to time. If changes are material, we will provide notice through the Platform or other reasonable means. The effective date will reflect the latest version.
12. Contact
For privacy questions or requests, contact us via Contact or email
info@equitycoffee.coffee.